Training

Lean Six Sigma – Green Belt

Lean Six Sigma – nivel Green Belt

Rating:
5/5
Categorie curs:
Concepte teoretice
Exercitii practice
Exemple, studii de caz
  • Cod curs: 802
  • Durata curs: 5 zile
  • Pret / persoana: 750 €
  • Nivel curs: Avansat
  • Disponibil: Clasic (in sala)

Trainingul Lean Six Sigma - Green Belt este acreditat de:
PMI - Project Management Institute, IASSC - International Association for Six Sigma Certification

Credite PDU/CDU obtinute: 35

Acestea se pot folosi pentru certificare/recertificare.

pmi_logo+endorsed course

Cursul Lean Six Sigma – nivel Green Belt ofera un nivel ridicat de cunostinte in aplicarea metodei Lean Six Sigma, inclusiv expertiza aprofundata în subiectele conținute în fazele ciclului de viata Define, Measure, Analyze, Improve, Control  – DMAIC.

De asemenea, cursul Lean Six Sigma – nivel Green Belt introduce la un nivel intermediar principalele metode statistice necesare pentru derularea proiectelor Six Sigma. Pentru exemplificare si rezolvarea exercitiilor din curs, instructorul foloseste Minitab.

Lean Six Sigma este o metodologie de proiect pentru imbunatatirea proceselor de business, rezultand in identificarea si implementarea unor solutii privind scaderea costurilor, cresterea vitezei de procesare, a calitatii produselor sau serviciilor, reducerea erorilor.

La sfarsitul acestui training participantii vor avea cunostintele necesare si vor fi capabili:

  • Sa aplice metododolgia Lean Six Sigma pentru imbunatatirea proceselor utilizand ciclul DMAIC
  • Sa participe eficient in echipe de proiect de tip Lean Six Sigma
  • Sa foloseasca un set de instrumente si metode de masurare a proceselor existente si sa stabileasca care este performanta actuala de la care se porneste efortul de imbunatatire (as is)
  • sa identifice cauzele problemelor folosind un set de tehnici si concepte specifice
  • sa identifice solutii de imbunatatire (inc KPIs) si sa monitorizeze atinderea perfomantei dorite (to be)
  • Sa stabileasca metode de control ale proceselor de business
  • Manageri de Proiect pentru proiecte de tip Six Sigma
  • Persoane certificate Six Sigma Yelow Belt

Nu sunt necesare cunostinte preliminare.

Module 1 –

Introduction to

Lean Six Sigma – DMAIC Methodology

  • What is Six Sigma
  • DMAIC – A logical Approach to Problem Solving
  • What is Lean?
  • Lean and the Six Sigma
  • Six Sigma (DMAIC) Structure
    • Six Sigma Project Phases
    • Six Sigma Project Deliverables
    • Six Sigma Project Team
    • Six Sigma TemplatesBuilding a Lean Six Sigma Program
  • Different Types of Lean Six Sigma Projects
  • Where do Lean Six Sigma Projects come from?
  • Managing Lean Six Sigma Projects
  • Minitab – Overview

Module 2 – DEFINE Phase

  • Problem Statement
  • Goal Statement
  • Cost of Poor Quality (COPQ)
  • Voice of the Customer (VOC), Kano Analysis
  • House of Quality
  • Critical to Quality (CTQ) Trees
  • SIPOC – High Level Process Mapping
  • Project Structure and Project Plans
  • Stakeholder Analysis
  • Project Documents
  • Facilitation Skills
  • Effective Teams and Meetings
  • Project Charter
  • DEFINE Phase Review

DEFINE – Practical Six Sigma Process Improvement Simulation/Workshops

  • Workshop D 1:
    • Develop a threat / opportunity matrix
    • Develop a SIPOC
    • Develop stakeholder analysis and influence strategy
  • Workshop D 2:
    • Perform a KANO analysis
    • Define CTQ: output characteristic, KPI, measurement criteria, target, specification , defect/operational definitions
  • Workshop D 3:
    • Develop a High Level  AS-IS process map (cross-functional flowchart
  • Workshop D 4:
    • Develop the Project Charter 

Module 3 – MEASURE Phase

  • Key Performance Indicators (KPIs)
  • KPI Trees
  • Statistics for process “Position” / “Spread”
  • Operational Definitions
  • Data Types (Continuous/Count/Atribute Data)
  • Data Collection Methods
  • Data Collection Plans and Sampling
  • Minimum Sample Sizes
  • Sampling Frequency
  • Principles of Measurement System Analysis (MSA)
  • Distribution shapes and the Normal Distributions
  • Normal Distribution in Theory and Practice
  • Process Stability and Short/Long Term Variation
  • Process Capability
    • Capability Analysis Normal Data
    • Cp, Cpk, PPM, DPMO measures
    • Calculating % Defective
    • Sigma Levels
    • Sigma Shift
  • Measure Phase Review

MEASURE – Practical Six Sigma Process Improvement Simulation/Workshops

  • Workshop M 1: Develop data collection plan in order to take relevant measures about the process during Process Simulation
    • Select segmentation factors
    • Define operational definitions for process accuracy/error level and total cycle time
    • Define with your team a data collection process
    • Create a data collection form to record data for your AS-IS process
    • Calculate required sample size for measuring the process
  • Workshop M 2: Simulate and Measure your Process
    • run process for 40 customers and measure your process
  • Workshop M 3: Establish Process Baseline by calculating:
    • Accuracy: DPMO-method
    • Cycle time: z-value
    • Convert to Sigma Levels

Module 4 – ANALYZE Phase

  • Process Analysis (Process Door Approach)
    • Process Mapping
    • Value Stream Mapping
    • Time Value Maps
    • The Five Laws of Lean
    • The Seven Wastes
    • Brainstorming
    • 5 Whys
    • Fishbone (Cause and Effect) Diagrams
    • Affinity Diagrams
    • Failure Mode and Effect Analysis (FMEA)
  • Process Data Analysis (Data Door Approach)
    • Minitab – Data Types, Manipulation and Graphs
    • Minitab’s “Display Descriptive Statistics”
    • Histograms Minitab’s Graphical Summary
    • Probability Plots
    • Time Series Plots
    • Run Charts
    • Pareto Analysis/Charts
    • Data Stratification
    • Box Plots Scatter Plots
  • Hypothesis testing – Overview
    • Hypothesis Tests for Average – Introduction
  • Correlation and Regression Overview
    • Simple Regression and Mintab’s Fitted Line Plot
  • Design of Experiments (DOE) – Overview
  • ANALYZE Phase  Review

ANALYZE – Practical Six Sigma Process Improvement Simulation/Workshops

  • Workshop A 1: Identify and validate root causes and show Vital Few.
    • Analyze the process (Data segmentation and stratification , Fishbone and 5 Why’s, Regression)
    • Prepare a graphical display of the process information.
    • Show the Vital Few

Module 5 – IMPROVE Phase

  • Negative Brainstorming and Assumptions Busting
  • Error Proofing and Benchmarking
  • Chain Letters and Billboards
  • SCAMPER
  • Assessment Criteria
  • Paired Comparisons
  • Prioritization Matrix
  • Solution Screening and Pilot Studies
  • 5S
  • IMPROVE phase Review

IMPROVE – Practical Six Sigma Process Improvement Simulation/Workshops

  • Workshop I 1: Generate and select a solution with your team
    • Draw a TO-BE process map of the new process (solution)
    • Develop a FMEA for the new process
    • Solution cost / benefit analysis
    • Prepare a presentation for your Milestone review
  • Workshop I 2: Implement your new process, measure the data and calculate improved sigma level.
    • Make an implementation plan for the new process (Room set-up, teams, training, etc)
    • Adapt all necessary forms according to your new process
    • Develop a simplified data collection plan (operational definition, sample size)
    • Present solution
  • Workshop I 3:Run process again and measure data
    • Measure new processs
    • Draw control chart
    • calculate new sigma value (new process capability)
    • Prepare Milestone Review

Module 6 – CONTROL Phase

  • Control Phase – Roadmap & Overview
  • Statistical Process Control (SPC) – Process Charts for Managing the process
    • Overview SPC – Approach
    • I-MR Charts
    • X Bar – R Charts
    • U Charts
    • P Charts
    • Control Plans
  • Standardized Processes
  • Project Documentation
    • Process Procedures
    • Solution Transfer Plan
  • Process Monitoring Plan
    • Creating Processs KPI and Dashboards
    • Response Plan Solution Roll-out
  • Project Closure
    • Project Reports and Action Logs
    • Lessons Learned
  • CONTROL phase Review

Module 7 – Six Sigma DMAIC Methodology Review

 

The curriculum of the course is based upon the ‘Lean Six Sigma and Minitab’ pocket guide, published by OPEX Resources Ltd (ISBN: 978-0-9546813-6-4).

Certificari asociate cu cursul Lean Six Sigma - Green Belt 

Trainingul Lean Six Sigma - Green Belt  ajuta la obtinerea urmatoarelor certificari:

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Trainingul Lean Six Sigma - Green Belt este corelat cu urmatoarele trainguri:

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